Terms and conditions

By using this store or placing an order, you agree to the following terms.

Orders

An order is accepted once we confirm it, and we may call you to confirm the order or address. We may cancel an order if a product is out of stock or your details cannot be confirmed, and we will let you know.

Prices

All prices are in Egyptian pounds (EGP). Shipping fees are shown before you confirm your order. Prices and offers may change without notice; this does not affect confirmed orders.

Payment

Payment is cash on delivery. Please have the amount ready when the courier arrives.

Shipping and delivery

We deliver to the governorates of Egypt. Delivery times shown are estimates that vary by governorate and may be delayed by events outside our control.

Exchanges and returns

You can request an exchange or return for unused products in their original condition by contacting us; we will explain the conditions and the time allowed. Return shipping fees may apply unless the product is defective or differs from your order.

Your account

You are responsible for the accuracy of the details you enter and for keeping your password secret. We may suspend any account used for abusive or fraudulent activity.

Intellectual property

All images, text and logos on the store are owned by or licensed to us and may not be copied or used without written permission.

Limitation of liability

We do our best to show products accurately; colors may look slightly different depending on your screen. To the extent the law allows, we are not liable for indirect damages arising from using the store.

Governing law

These terms are governed by the laws of the Arab Republic of Egypt.

Changes to these terms

We may change these terms from time to time. Changes apply from the date they are published on this page.

Contact us

For any question, contact us by the email or phone shown at the bottom of every page of the store.